MAXimizing Human and Organizational Potential with The Human Element
Organization – MAX Hamburger Restaurants
Issue – High staff turnover and excessive sick leaves
Outcome – ISI Wissing, an independent polling company, demonstrated that MAX has Sweden’s most satisfied customers. Manager longevity increased dramatically – from 4 years to 10 years. Since 2003 MAX has tripled it’s size, quadrupled it’s revenue, and quintupled it’s profits.
Process – Developed Human Element based training programs, which make up the MAX Leadership Academy. A teambuilding program was developed for the MAX management team. The management team also underwent an in house Human Element Workshop. Elements of The Human Element were incorporated into all training as well as Radical Collaboration and The Implicit Career Search. Two in house trainers became Licensed Human Element Practitioners.
Consultant/Company – Jan Esensjö, Susan Petrina Esensjö, Licensed Human Element Practitioners, Licensed Radical Collaboration Practitioners, Founders, Petrina & Partners
Country – Sweden